For 39 years, the Eastern Kentucky University Training Resource Center (EKU TRC or TRC) has developed and delivered high-quality, impactful human services training, development, and support to Kentucky's workforce. As the organization continues to flourish, expanding technological advances to improve its ability to provide evolving training needs, it was also essential to investigate other opportunities to widen our services for all our projects, programs, and users.
One opportunity was refreshing dated websites of various programs TRC administers. In collaboration with the TRC IT team, I spearheaded the redesign of three new websites for the Training Branch, Out-of-Home Private Agency Program, and the nationally-recognized Public Child Welfare Certification Program. All website overhauls focused on providing relevant information, improving the User Experience (UX) quality, and strengthening the User Interface (UI) with appropriate branding and high-quality content.